Terms and Conditions – Heal Life Mart

Welcome to Heal Life Mart.
These Terms and Conditions govern your use of our website www.heallifemart.com and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Business Information

Business Name: Heal Life Mart
Website: www.heallifemart.com
Address: Killi Ghareeb Abad, near to Zamzama Garden, Samumgli Road Quetta, Balochistan, Pakistan
Contact Number: 0327-8487913
Email: session0313@gmail.com

2. Use of Website

By using this website, you confirm that:

You are at least 18 years old or accessing the website under parental supervision.
You will use the website only for lawful purposes.
You will not engage in fraud, hacking, data scraping, or any activity that may harm the website or other users.

We reserve the right to restrict or terminate access to the website if these terms are violated.

3. Products and Services

Heal Life Mart sells products including but not limited to:

Vitamins and supplements
Sports nutrition products
Skincare products
Healthcare devices
Powder milk and related health products

All product descriptions, images, prices, and availability are subject to change without notice. We strive for accuracy but do not guarantee that all information is error-free.

4. Pricing and Payments

All prices are displayed in applicable currency and may change without prior notice.
We reserve the right to correct pricing errors.
Orders may be canceled if payment is unsuccessful or incomplete.
Taxes, delivery charges, or additional fees (if applicable) will be shown at checkout.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.
We reserve the right to accept or reject any order at our discretion.
Orders may be canceled due to stock unavailability, pricing errors, or verification issues.
Customers may request cancellation before dispatch, subject to approval.

6. Shipping and Delivery

We deliver to selected locations within Pakistan.
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
Heal Life Mart is not responsible for delays caused by third-party delivery services.
Customers are responsible for providing accurate delivery information.

7. Returns, Refunds, and Exchanges

Returns or exchanges are only accepted for damaged, defective, or incorrect items.
Requests must be made within a reasonable timeframe after delivery.
Opened or used supplements, skincare products, or consumables are non-returnable due to health and safety reasons.
Refunds (if approved) will be processed through the original payment method.

8. Health and Medical Disclaimer

Products sold on Heal Life Mart are not intended to diagnose, treat, cure, or prevent any disease.
Information on the website is for general informational purposes only.
Always consult a qualified healthcare professional before using any supplement or healthcare product.
Individual results may vary, and we make no guarantees regarding outcomes.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Heal Life Mart and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Reviews and Content

Customers may submit reviews or feedback.
We reserve the right to remove or moderate content that is misleading, offensive, or inappropriate.
By submitting content, you grant Heal Life Mart the right to use it for marketing and promotional purposes.

11. Limitation of Liability

Heal Life Mart shall not be liable for:

Any indirect, incidental, or consequential damages
Losses resulting from misuse of products
Delays or failures caused by external factors or third-party services Use of the website and products is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Heal Life Mart from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.14. Termination of Access

We reserve the right to suspend or terminate user access to the website at any time without notice if these Terms are violated.

15. Changes to Terms and Conditions

Heal Life Mart may update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts in Pakistan.

17. Force Majeure

We are not liable for failure or delay in performance due to events beyond our control, including natural disasters, strikes, pandemics, or technical failures.